FAQs

  1. What age group are your cooking tools designed for? Our cooking tools are specifically designed for children aged 3 years and older. We ensure that our products are safe and easy to use for young aspiring chefs.

  2. Are your products safe for children to use? Absolutely! The safety of your child is our top priority. All our cooking tools undergo rigorous safety testing to meet or exceed industry standards. Additionally, our materials are non-toxic and BPA-free.

  3. Do you offer cooking tools suitable for children with allergies? Yes, we understand the importance of catering to children with allergies. Some of our products are specifically designed with allergy-friendly materials. Please check the product descriptions for more details.

  4. How can I clean the cooking tools? Most of our products are dishwasher safe for easy cleaning. However, we recommend hand washing with mild soap and warm water to prolong the lifespan of the tools. Avoid using abrasive cleaners or scouring pads.

  5. Do you offer gift wrapping or personalized messages for orders? At the moment, we do not offer gift wrapping services. However, you can add a personalized message to your order during the checkout process. Simply include your message in the designated field, and we'll make sure it's included with your package.

  6. What is your shipping policy? We offer standard and expedited shipping options. Orders are typically processed within 1-2 business days. Shipping times vary depending on your location and the selected shipping method. You can find more details on our Shipping & Delivery page.

  7. Do you ship internationally? Yes, we ship to select international destinations. Please note that shipping costs and delivery times may vary depending on your location. International customers are responsible for any customs duties or taxes imposed by their country.

  8. What is your return policy? We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, please contact our customer service team within 30 days of receiving your items. We'll be happy to assist you with returns, exchanges, or refunds.

  9. How can I contact customer service? If you have any questions, concerns, or feedback, please don't hesitate to reach out to our customer service team. You can contact us via email at [email protected] or through our Contact Us page on the website. We strive to respond to all inquiries promptly.

  10. Do you offer wholesale or bulk ordering? Yes, we offer wholesale pricing for bulk orders. If you're interested in purchasing our products in larger quantities for resale or other purposes, please contact our wholesale department at [email protected] We'll be happy to provide you with more information and assistance.